About Lime Media Group

At Lime Media Group, we bring imagination to life by creating custom, experiential marketing solutions nationwide. We are a fast-growing organization that values creativity, accountability, professionalism, and a shared drive to win—together. If you thrive in a collaborative, high-energy environment and take pride in delivering excellence, you’ll feel right at home here.

Role Overview

The Sales Support Manager owns the full sales lifecycle—from prospect engagement and opportunity development through estimating, proposal creation, negotiation, and closing. This role is directly responsible for generating revenue while ensuring accuracy, operational alignment, and seamless client experience.

This position requires someone who combines sales drive with operational excellence. Success is measured not only by revenue results, but by consistent behaviors aligned with Lime Media Group’s core competencies.

Core Competencies & Behavioral Indicators

Works with Urgency and Timeliness

• Proactively drives opportunities forward from initial inquiry through close
• Responds quickly to prospects, clients, and internal partners
• Maintains disciplined follow-up cadence to prevent stalled deals
• Prioritizes revenue-generating activities while managing proposal and pricing deadlines

Curious with a Learning & Growth Mindset

• Seeks to deeply understand client objectives before recommending solutions
• Actively learns Lime Media’s fabrication capabilities, pricing structures, and experiential offerings
• Uses feedback from wins and losses to continuously improve sales effectiveness
• Stays current in Salesforce and CRM best practices

Efficiency & Highly Organized

• Manages multiple active opportunities simultaneously without compromising quality
• Maintains accurate pipeline tracking and forecasting within Salesforce
• Keeps proposal documents, pricing models, and client communications organized and accessible
• Creates repeatable processes that support scalability and consistency

Attention to Precise Detail

• Produces accurate, thorough proposals and estimates with minimal revision cycles
• Carefully interprets project scope, renderings, and specifications before pricing
• Ensures CRM data integrity and consistency between proposals, budgets, and internal systems
• Protects margin through disciplined review of cost assumptions

Self-Driven with Healthy Competitiveness

• Takes ownership of revenue goals and commission outcomes
• Demonstrates initiative in prospecting, follow-up, and closing
• Is motivated by performance metrics, pipeline growth, and deal conversion
• Operates with personal accountability and a strong desire to win

High Level of Professionalism

• Represents Lime Media Group with confidence, clarity, and integrity
• Communicates transparently regarding scope, pricing, and timelines
• Handles negotiations and objections with composure and respect
• Maintains discretion with client information and financial data

Articulates Points of View with Kindness & Effective Influence

• Confidently recommends solutions and pricing strategies to clients
• Influences internal teams with clarity and data-backed reasoning
• Communicates trade-offs constructively when scope or budgets shift
• Balances assertiveness with respect in both client and internal discussions

Key Responsibilities

• Prospect, qualify, and develop new sales opportunities
• Own and manage the full sales cycle through closing
• Prepare accurate proposals, budgetary guidelines, and formal estimates based on project scope
• Develop pricing strategies that balance competitiveness and profitability
• Use Salesforce and comparable CRM tools to manage pipeline, forecasting, and reporting
• Collaborate with design and creative teams to develop conceptual and production-ready budgets
• Partner cross-functionally with production, project management, and leadership to ensure alignment between sold scope and execution
• Maintain pricing benchmarks, estimating records, and sales documentation
• Establish and maintain strong client relationships to drive repeat business

Key Performance Indicators (KPIs)

• Revenue generation and closed sales volume
• Pipeline growth and opportunity conversion rates
• Accuracy and timeliness of proposals and estimates
• CRM data integrity and forecasting accuracy
• Margin protection and pricing discipline
• Demonstrated alignment with Lime Media Group’s core competencies

Required Skills & Experience

• 2–4 years of experience in sales, inside sales, or sales support roles with direct closing responsibility
• Hands-on experience using Salesforce and/or comparable CRM platforms
• Proven ability to manage pipeline and close deals
• Strong analytical, math, and problem-solving skills
• Ability to thrive in a fast-paced, deadline-driven environment
• Experience in experiential marketing, fabrication, or agency environments is a plus

Education:

• Bachelor’s degree preferred, but not required

Work Environment & Physical Requirements

• Primarily office-based with a collaborative, professional team environment
• Ability to sit and work at a computer for extended periods
• Manual dexterity and visual acuity for reviewing detailed documents and data
• Occasional travel may be required for client meetings or industry events