ABOUT THE ROLE

The Field Activation Specialist is Lime Media's primary representative on-site during client activations — the face of our brand in the moments that matter most. Drawing on deep fabrication expertise, this role serves as the subject matter expert for how our builds are designed, constructed, and intended to perform, while owning the client relationship throughout every deployment. You'll work alongside the Activation team to ensure flawless execution in the field, communicate with confidence and professionalism on behalf of Lime Media, and step in to troubleshoot or make repairs when a project needs it.

RESPONSIBILITIES

Client Relations & On-Site Representation

• Serve as the primary Lime Media point of contact for clients during activations and site visits
• Represent the company with professionalism, confidence, and a solutions-first approach
• Communicate clearly with clients to set expectations, provide updates, and ensure satisfaction throughout each deployment
• De-escalate issues as they arise and maintain positive client relationships under pressure

Fabrication Subject Matter Expert Support

• Serve as the on-site subject matter expert for all fabricated elements — able to speak knowledgeably about materials, construction methods, and design intent
• Advise clients and activation staff on proper handling, setup, and use of fabricated assets
• Identify and communicate potential field challenges based on build knowledge and prior experience

Troubleshooting & Repairs

• Diagnose issues with fabricated elements in the field and perform hands-on repairs or modifications as needed
• Work within project timelines and client expectations to resolve problems efficiently and with minimal disruption
• Escalate issues that require shop-level intervention and communicate clearly with the Fabrication team on next steps

Field Reporting & Collaboration

• Produce detailed field reports following each site visit documenting observations, issues encountered, repairs made, and client feedback
• Share insights with the Fabrication and Activation teams to inform quality improvements and future planning
• Flag recurring or systemic issues that warrant design or process changes
• Contribute to pre-deployment planning by surfacing potential field challenges ahead of time

QUALIFICATIONS

• 3+ years of hands-on fabrication, installation, or construction experience
• Strong working knowledge of fabrication materials, methods, and build standards
• Excellent client-facing communication skills — professional, personable, and composed under pressure
• Ability to troubleshoot and perform field repairs with common hand tools and power tools
• Strong written communication skills for clear, structured field reporting
• Comfort with frequent travel and variable schedules, including occasional short-notice deployment
• Valid driver's license; ability to transport tools and materials as needed
• Experience in experiential marketing, event production, signage, or custom fabrication environments strongly preferred

WHAT TO EXPECT

This is a high-visibility, high-autonomy role. You'll spend roughly 15 to 20 days per month on the road, serving as the face of Lime Media at client activations. Your fabrication background gives you credibility in the field — with clients, with the Activation team, and with the builds themselves. You'll be trusted to represent our work, solve problems on the fly, and bring back the insights that make the whole team better.